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WaterVerge

Water quality report · updated Jul 2026

Is Jacksonville, TX Tap Water Safe to Drink?

Graded D, with 23 unresolved violations on record. See what was cited — and what it means for your tap. What to do ↓

0 contaminants over a legal limit
0.0 ppb lead, 90th percentile · low
23 unresolved violations
32K people served by 6 water systems

PWSID TX0370002 · high data confidence · local government utility

Reviewed by WaterVerge Editorial Team · Last updated July 2026
D 48.8 / 100

#789 of 1067Texas cities
How we grade →

01The verdict: is Jacksonville water safe?

Jacksonville's drinking water has significant quality concerns based on EPA testing data. With a grade of D (48.8/100), the system has issues across multiple categories. A water filter is recommended for all residents. The city's 6 water systems serve approximately 32,330 residents using surface water (rivers, lakes, or reservoirs).

The concern

23 unresolved violations on record

EPA records show open compliance items for this system. Most are administrative, but unresolved items are worth watching.

See what was cited ↓
The good news

Lead is well under the limit

90th-percentile lead is 0.0 ppb — beneath the 15 ppb federal action level and under the 5 ppb watch threshold.

See the trend ↓
Keep watching

PFBA is approaching its limit

Measured at 0.0065 µg/L — 120% of the 0.004 µg/L limit. Within the rules, but with less headroom than you'd want.

See the ledger ↓

Jacksonville's drinking water received a grade of D (48.8 out of 100), indicating poor water quality. The city's 6 water systems serve approximately 32,330 residents using surface water.

Lead levels were measured at 0.0 ppb (90th percentile), well within EPA limits. UCMR 5 testing detected 4 PFAS compounds in the water supply. The system has 128 violations on record, including 62 health-based violations. 23 remain unresolved.

Jacksonville ranks #789 out of 1067 cities in Texas for water quality, placing it below average in the state. The city draws from surface water sources, which are more susceptible to seasonal runoff and agricultural contamination, requiring extensive multi-barrier treatment including coagulation, filtration, and disinfection. PFAS compounds were detected in testing, though levels remain within current EPA limits. Residents seeking extra precaution may consider an activated carbon or reverse osmosis filter. Hexavalent chromium (chromium-6) was detected at 0.14 µg/L in UCMR 3 testing. While below California's 10 µg/L limit and with no federal MCL set, residents sensitive to this contaminant may consider reverse osmosis filtration. The system has seen 29 violations in the past five years, suggesting a pattern of compliance challenges that residents should monitor closely.

How the 48.8/100 breaks down Methodology →
ViolationsHistorical violation record including health-based and monitoring violations.
0 / 45F
Lead & CopperLead at 0.0 ppb (90th percentile).
20 / 20A
Contaminants4 PFAS compounds detected.
16.8 / 20B
ComplianceMonitoring and reporting compliance with EPA regulations.
8 / 10B
Source RiskWater source: Surface water.
4 / 5B

02What's in Jacksonville's water

Every contaminant flagged in Jacksonville, on one shared scale: distance to its own legal limit. The red line is the limit — anything past it is out of compliance, and the closer a bar gets, the less headroom the system has.

8 detections · sorted by % of legal limit
Over the limit Elevated — watch Within limits
0 50% LEGAL LIMIT 150%

Near MCL — EPA MCL: 0.004 µg/L

Detected within current EPA limits. PFAS persist indefinitely in the environment and accumulate in the body over time — an activated carbon or reverse osmosis filter reduces exposure for those who want extra precaution.
Detected What to do →
Manganese Inorganic
24.7 µg/L 49% of limit
Strontium Inorganic
69.0 µg/L 5% of limit
Vanadium Inorganic
0.48 µg/L 2% of limit
36 contaminants tested under EPA SDWIS, LCR and UCMR programs · 10 detected Contaminants without a federal MCL are shown against the strictest state or advisory level named in each row.

Full contaminants report

Contaminant Detected Level EPA Limit Unit Category Status
Lead (90th percentile) 0.0 15 ppb Inorganic Safe
11Cl-PF3OUdS ND HI µg/L PFAS Not Detected
4:2 FTS ND HI µg/L PFAS Not Detected
6:2 FTS ND HI µg/L PFAS Not Detected
8:2 FTS ND HI µg/L PFAS Not Detected
9Cl-PF3ONS ND HI µg/L PFAS Not Detected
ADONA ND HI µg/L PFAS Not Detected
HFPO-DA ND 0.01 µg/L PFAS Not Detected
lithium ND HI µg/L PFAS Not Detected
NEtFOSAA ND HI µg/L PFAS Not Detected
NFDHA ND HI µg/L PFAS Not Detected
NMeFOSAA ND HI µg/L PFAS Not Detected
PFBA 0.006 HI µg/L PFAS Detected
PFBS 0.004 HI µg/L PFAS Detected
PFDA ND HI µg/L PFAS Not Detected
PFDoA ND HI µg/L PFAS Not Detected
PFEESA ND HI µg/L PFAS Not Detected
PFHpA ND HI µg/L PFAS Not Detected
PFHpS ND HI µg/L PFAS Not Detected
PFHxA 0.004 HI µg/L PFAS Detected
PFHxS ND HI µg/L PFAS Not Detected
PFMBA ND HI µg/L PFAS Not Detected
PFMPA ND HI µg/L PFAS Not Detected
PFNA ND HI µg/L PFAS Not Detected
PFOA ND 0.004 µg/L PFAS Not Detected
PFOS ND 0.004 µg/L PFAS Not Detected
PFPeA 0.005 HI µg/L PFAS Detected
PFPeS ND HI µg/L PFAS Not Detected
PFTA ND HI µg/L PFAS Not Detected
PFTrDA ND HI µg/L PFAS Not Detected
PFUnA ND HI µg/L PFAS Not Detected
Data source: EPA SDWIS, UCMR 5, local utility CCR.

03Jacksonville's ten-year track record

Each box is one year. A green check means no EPA violations; a numbered badge counts that year's violations — red if any were health-based, amber if they were monitoring or paperwork issues. The system has 128 violations on record, including 62 health-based violations. 23 remain unresolved.

1 of the last ten years was clean. The numbered years had EPA violations — red when any were health-based, amber when they were paperwork or missed-testing issues.

5 health-based in 10 yrs 34 monitoring & paperwork 7 still unresolved
PFAS4 PFAS "forever chemical" compounds detectedDetected at levels within current EPA limits. PFAS persist indefinitely in the environment.
UpdateWater quality data updatedLatest EPA compliance and testing data incorporated into Jacksonville's water quality assessment. Grade: D (48.8/100).
Violation3 drinking water violations recordedContaminants: Consumer Confidence Rule.Open
Violation1 drinking water violation recorded1 health-based. Contaminants: TTHM.Resolved
DisasterHURRICANE BERYLFederal disaster declaration (FEMA DR-4798). Hurricane event — may have impacted local water infrastructure.
Violation1 drinking water violation recorded1 health-based. Contaminants: TTHM.Resolved
Lead, 90th percentileppb · lower is better
05101520EPA action level · 15 ppb1992 — 6.7 ppb1993 — 5.7 ppb1994 — 2.6 ppb1995 — 3.7 ppb1996 — 8 ppb1998 — 2.9 ppb1999 — 5.5 ppb2001 — 5.9 ppb2002 — 3.1 ppb2007 — 1.6 ppb2008 — 1.5 ppb2009 — 1.5 ppb2010 — 2.1 ppb2011 — 8.9 ppb2013 — 2.5 ppb2016 — 1.7 ppb2017 — 0.84 ppb2019 — 0 ppb2020 — 0 ppb2022 — 0 ppb2023 — 0 ppb2024 — 1.2 ppb6.71.2199219982008201620232024

Down 5.5 ppb since 1992. Latest reading: 1.2 ppb (2024) — 8% of the action level. Sampled at higher-risk homes (90th percentile).

04Where Jacksonville's water comes from

Jacksonville's drinking water comes primarily from surface water sources such as rivers, lakes, or reservoirs.

Source

Surface Water

Rivers, lakes, or reservoirs — more exposed to runoff, agriculture, and seasonal swings than groundwater.

Treatment

Local treatment

Multi-barrier treatment: coagulation, sedimentation, filtration, and disinfection to meet EPA standards.

Distribution

6 systems

6 water systems (2 wholesalers), operated under local government ownership.

Delivery

32,330 people

Residents served across Jacksonville's service area.

Surface water systems require multi-stage treatment including coagulation, sedimentation, filtration, and disinfection to meet EPA Safe Drinking Water Act standards. These sources can be impacted by seasonal changes, stormwater runoff, upstream agriculture, and industrial discharge. The system is operated by local government ownership and serves approximately 32,330 people through 6 water systems.

System namePWSIDPopulationSource
CITY OF JACKSONVILLE TX0370002 14,420 Surface Water
NORTH CHEROKEE WSC TX0370018 6,951 Purchased Surface Water
CRAFT TURNEY WSC MAIN TX0370016 5,577 Groundwater
WEST JACKSONVILLE WSC TX0370036 2,082 Groundwater
AFTON GROVE WSC TX0370014 1,677 Purchased Surface Water
GUM CREEK WSC TX0370021 1,623 Purchased Surface Water

Water bodies near Jacksonville

Lk Jacksonville Nr Jacksonville · lake Mud Ck Nr Jacksonville · river

As a surface-water system, these water bodies may directly influence Jacksonville's drinking water supply.

05Pressure on Jacksonville's watershed

Outside forces that shape what reaches the treatment plant. None of these is a verdict on the tap by itself — but each adds pressure worth knowing about.

Industrial discharge

Present — monitored

5 facilities within 10 miles reported 3 lb released to surface water in the latest EPA Toxics Release Inventory. Proximity doesn't equal tap contamination — treatment and hydrology decide — but it's pressure on the watershed.

TEKNOR COLOR CO — zinc compounds 2 lb · 3.6 mi
KLEIN PRODUCTS OF TEXAS — chromium 1 lb · 5.4 mi
TXI - JACKSONVILLE READY MIX — lead compounds 0 lb · 0.7 mi
+ 2 more facilities

Flood & storm history

Recurring — declared disasters

7 federal disaster declarations on record for Cherokee County. Flooding and severe storms can overwhelm treatment plants, cause sewage overflows, and push runoff into supplies.

HURRICANE BERYL Jul 2024 · DR-4798
SEVERE STORMS, STRAIGHT-LINE WINDS, TORNADOES, AND FLOODING May 2024 · DR-4781
TROPICAL STORMS MARCO AND LAURA Aug 2020 · DR-3540

Drought

D1 — moderate drought

Cherokee County is in D1 (moderate drought) per the U.S. Drought Monitor (week of Jul 2026). Drought can raise disinfection-byproduct levels and taste/odor issues as utilities draw from lower reservoirs.

Weeks at D2+ in the last 5 years20 wks
Months in D2+ over the last 30 years13.7%

06How Jacksonville compares

Scores for nearby Texas cities on one line, with the average marked.

Jacksonville (this city)
48.8 · D
Dallas
36.2 · F
Fort Worth
34.5 · F
San Antonio
33.1 · F
Austin
31.2 · F
Houston
27.8 · F

dashed line = Texas average (46/100)

Jacksonville scores 48.8/100on par with the Texas average of 46/100. It outscores 7 of 10 nearby cities. Full Texas rankings →

Cherokee water quality rankings
Compare all cities in the county — grades, violations, and contaminant data side by side.

07What to do at home

Steps matched to what testing actually found in Jacksonville's water — not generic advice.

Because of pfas

Filter drinking & cooking water

Activated carbon or reverse osmosis filter. 4 PFAS compounds detected

Compare tested filters →
Know your report

Read your utility's annual report

Every utility must publish a yearly Consumer Confidence Report with its own testing results. It pairs well with the independent data on this page.

How to read a CCR →
Stay informed

Watch for Jacksonville alerts

This area has a history of flood declarations — after severe weather, watch for boil-water advisories from the utility, and check the live alerts on this page.

All water alerts →

Frequently asked questions

Is Jacksonville, TX tap water safe to drink?

Jacksonville's water quality earned a grade of D (48.8/100). Significant issues have been found. A water filter is strongly recommended. The city ranks #789 out of 1067 cities tested in Texas.

What contaminants are in Jacksonville's water?

Lead was measured at 0.0 ppb (90th percentile). 4 PFAS compounds were detected. 128 violations are on record.

How is Jacksonville's water quality grade calculated?

The grade is based on four factors: violation history (40%), lead and copper levels (25%), PFAS contamination (25%), and regulatory compliance (10%). The score is also adjusted based on how complete the available data is. See our methodology page for full details.

Do I need a water filter in Jacksonville?

PFAS compounds have been detected. A filter with activated carbon can help reduce exposure.

Where does Jacksonville's water come from?

Jacksonville's water is sourced from Surface water. The city has 6 water systems serving approximately 32,330 residents.

What health violations has Jacksonville's water system had?

Jacksonville has 62 health-based violations on record. The most recent violation was recorded in July 2025. Health-based violations mean the water exceeded EPA maximum contaminant levels (MCLs) for a regulated substance. 23 violations remain unresolved.

Why does Jacksonville have so many PFAS compounds in its water?

4 different PFAS "forever chemical" compounds were detected in Jacksonville's water supply during UCMR 5 testing. PFAS contamination often originates from proximity to military installations (AFFF firefighting foam), airports, industrial manufacturing sites, or wastewater treatment facilities. While detected, current levels are within EPA limits. An activated carbon filter can further reduce exposure.

How does Jacksonville's water compare to other cities?

Jacksonville ranks #789 out of 1067 cities in Texas (better than 26% of state cities) and #13144 out of 15382 cities nationally (15th percentile). The grade of D reflects the combined assessment of violation history, lead and copper levels, PFAS contamination, and regulatory compliance.

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About Jacksonville, TX: Median household income $49,750 · median home value $112,290 · median age 28.2 · 59.3% homeowners · 21.2% college educated. Service area: 1 ZIP code across Cherokee.
Show ZIP codes 75766
Sources: EPA SDWIS & ECHO · UCMR 3–5 · Lead & Copper Rule samples · EPA TRI · U.S. Drought Monitor · FEMA declarations. Data last updated Jul 2026. Analysis by the WaterVerge Editorial Team · methodology.