Skip to main content
WaterVerge

Water quality report · updated Jul 2026

Is Shelby, NC Tap Water Safe to Drink?

Graded A, with 5 unresolved violations on record. See what was cited — and what it means for your tap. What to do ↓

0 contaminants over a legal limit
0.0 ppb lead, 90th percentile · low
5 unresolved violations
24K people served by 1 water system

PWSID NC0123010 · high data confidence · local government utility

Reviewed by WaterVerge Editorial Team · Last updated July 2026
A 91.7 / 100

#10 of 400North Carolina cities
How we grade →

01The verdict: is Shelby water safe?

Shelby's drinking water has significant quality concerns based on EPA testing data. With a grade of A (91.7/100), the system has issues across multiple categories. A water filter is recommended for all residents. The city's 1 water system serves approximately 23,577 residents using surface water (rivers, lakes, or reservoirs).

The concern

5 unresolved violations on record

EPA records show open compliance items for this system. Most are administrative, but unresolved items are worth watching.

See what was cited ↓
The good news

Lead is well under the limit

90th-percentile lead is 0.0 ppb — beneath the 15 ppb federal action level and under the 5 ppb watch threshold.

See the trend ↓
Keep watching

A flood-prone service area

6 federal disaster declarations on record. After severe weather, watch for boil-water advisories.

See the risk factors ↓

Shelby's drinking water received a grade of A (91.7 out of 100), indicating excellent water quality. The city's 1 water system serves approximately 23,577 residents using surface water.

Lead levels were measured at 0.0 ppb (90th percentile), well within EPA limits. PFAS testing under UCMR 5 found no detectable forever chemicals. The system has 16 violations on record, including 2 health-based violations. 5 remain unresolved.

Shelby ranks #10 out of 400 cities in North Carolina for water quality, placing it one of the best in the state. The city draws from surface water sources, which are more susceptible to seasonal runoff and agricultural contamination, requiring extensive multi-barrier treatment including coagulation, filtration, and disinfection. Hexavalent chromium (chromium-6) was detected at 0.09 µg/L in UCMR 3 testing. While below California's 10 µg/L limit and with no federal MCL set, residents sensitive to this contaminant may consider reverse osmosis filtration.

How the 91.7/100 breaks down Methodology →
ViolationsHistorical violation record including health-based and monitoring violations.
43.4 / 45A
Lead & CopperLead at 0.0 ppb (90th percentile).
20 / 20A
ContaminantsNo PFAS compounds detected.
19.2 / 20A
ComplianceMonitoring and reporting compliance with EPA regulations.
5 / 10D
Source RiskWater source: Surface water.
4 / 5B

02What's in Shelby's water

Every contaminant flagged in Shelby, on one shared scale: distance to its own legal limit. The red line is the limit — anything past it is out of compliance, and the closer a bar gets, the less headroom the system has.

7 detections · sorted by % of legal limit
Over the limit Elevated — watch Within limits
0 50% LEGAL LIMIT 150%
Chlorate Disinfection Byproduct
37.6 µg/L 18% of limit
Manganese Inorganic
1.6 µg/L 3% of limit
Vanadium Inorganic
0.49 µg/L 2% of limit
Strontium Inorganic
32.7 µg/L 2% of limit
37 contaminants tested under EPA SDWIS, LCR and UCMR programs · 7 detected Contaminants without a federal MCL are shown against the strictest state or advisory level named in each row.

Full contaminants report

Contaminant Detected Level EPA Limit Unit Category Status
Lead (90th percentile) 0.0 15 ppb Inorganic Safe
11Cl-PF3OUdS ND HI µg/L PFAS Not Detected
4:2 FTS ND HI µg/L PFAS Not Detected
6:2 FTS ND HI µg/L PFAS Not Detected
8:2 FTS ND HI µg/L PFAS Not Detected
9Cl-PF3ONS ND HI µg/L PFAS Not Detected
ADONA ND HI µg/L PFAS Not Detected
HFPO-DA ND 0.01 µg/L PFAS Not Detected
lithium ND HI µg/L PFAS Not Detected
NEtFOSAA ND HI µg/L PFAS Not Detected
NFDHA ND HI µg/L PFAS Not Detected
NMeFOSAA ND HI µg/L PFAS Not Detected
PFBA ND HI µg/L PFAS Not Detected
PFBS ND HI µg/L PFAS Not Detected
PFDA ND HI µg/L PFAS Not Detected
PFDoA ND HI µg/L PFAS Not Detected
PFEESA ND HI µg/L PFAS Not Detected
PFHpA ND HI µg/L PFAS Not Detected
PFHpS ND HI µg/L PFAS Not Detected
PFHxA ND HI µg/L PFAS Not Detected
PFHxS ND HI µg/L PFAS Not Detected
PFMBA ND HI µg/L PFAS Not Detected
PFMPA ND HI µg/L PFAS Not Detected
PFNA ND HI µg/L PFAS Not Detected
PFOA ND 0.004 µg/L PFAS Not Detected
PFOS ND 0.004 µg/L PFAS Not Detected
PFPeA ND HI µg/L PFAS Not Detected
PFPeS ND HI µg/L PFAS Not Detected
PFTA ND HI µg/L PFAS Not Detected
PFTrDA ND HI µg/L PFAS Not Detected
PFUnA ND HI µg/L PFAS Not Detected
Data source: EPA SDWIS, UCMR 5, local utility CCR.

03Shelby's ten-year track record

Each box is one year. A green check means no EPA violations; a numbered badge counts that year's violations — red if any were health-based, amber if they were monitoring or paperwork issues. The system has 16 violations on record, including 2 health-based violations. 5 remain unresolved.

9 of the last ten years were clean. The numbered years had EPA violations — red when any were health-based, amber when they were paperwork or missed-testing issues.

1 monitoring & paperwork 1 still unresolved
UpdateWater quality data updatedLatest EPA compliance and testing data incorporated into Shelby's water quality assessment. Grade: A (91.7/100).
DisasterHURRICANE IANFederal disaster declaration (FEMA DR-3586). Hurricane event — may have impacted local water infrastructure.
DisasterHURRICANE ISAIASFederal disaster declaration (FEMA DR-3534). Hurricane event — may have impacted local water infrastructure.
Violation1 drinking water violation recordedContaminants: Consumer Confidence Rule.Open
Violation1 drinking water violation recordedContaminants: Consumer Confidence Rule.Open
Violation2 drinking water violations recordedContaminants: TTHM, Total Haloacetic Acids (HAA5).Resolved
Lead, 90th percentileppb · lower is better
0510152025EPA action level · 15 ppb1992 — 16 ppb1993 — 18 ppb2001 — 5 ppb2004 — 4 ppb2007 — 0 ppb2010 — 0 ppb2013 — 1.6 ppb2016 — 0 ppb2019 — 0 ppb2022 — 0 ppb2025 — 0 ppb16019922004201320222025

Down 16 ppb since 1992. Latest reading: 0 ppb (2025) — 0% of the action level. Sampled at higher-risk homes (90th percentile).

04Where Shelby's water comes from

Shelby's drinking water comes primarily from surface water sources such as rivers, lakes, or reservoirs.

Source

Surface Water

Rivers, lakes, or reservoirs — more exposed to runoff, agriculture, and seasonal swings than groundwater.

Treatment

Local treatment

Multi-barrier treatment: coagulation, sedimentation, filtration, and disinfection to meet EPA standards.

Distribution

1 system

1 water system, operated under local government ownership.

Delivery

23,577 people

Residents served across Shelby's service area.

Surface water systems require multi-stage treatment including coagulation, sedimentation, filtration, and disinfection to meet EPA Safe Drinking Water Act standards. These sources can be impacted by seasonal changes, stormwater runoff, upstream agriculture, and industrial discharge. The system is operated by local government ownership and serves approximately 23,577 people through 1 water system.

System namePWSIDPopulationSource
SHELBY, CITY OF NC0123010 23,577 Surface Water

Water bodies near Shelby

First Broad River · river Buffalo Creek Bl Moss Lake Dam Nr Oak Grove · river

As a surface-water system, these water bodies may directly influence Shelby's drinking water supply.

05Pressure on Shelby's watershed

Outside forces that shape what reaches the treatment plant. None of these is a verdict on the tap by itself — but each adds pressure worth knowing about.

Industrial discharge

Present — monitored

5 facilities within 10 miles reported 723 lb released to surface water in the latest EPA Toxics Release Inventory. Proximity doesn't equal tap contamination — treatment and hydrology decide — but it's pressure on the watershed.

CNA HOLDINGS LLC-SHELBY — ethylene glycol 685 lb · 5.6 mi
METALSAMERICA — copper 37 lb · 2.3 mi
GREENHECK FAN CORP - KINGS MOUNTAIN — copper 0 lb · 8.4 mi
+ 2 more facilities

Flood & storm history

Recurring — declared disasters

6 federal disaster declarations on record for Cleveland County. Flooding and severe storms can overwhelm treatment plants, cause sewage overflows, and push runoff into supplies.

HURRICANE IAN Oct 2022 · DR-3586
HURRICANE ISAIAS Aug 2020 · DR-3534
HURRICANE DORIAN Sep 2019 · DR-3423

Superfund proximity

Low — tracked and monitored

1 National Priorities List site within 10 miles. Proximity does not necessarily indicate tap-water contamination — the connection depends on hydrology and treatment.

Drought

D2 — severe drought

Cleveland County is in D2 (severe drought) per the U.S. Drought Monitor (week of Jul 2026). Drought can raise disinfection-byproduct levels and taste/odor issues as utilities draw from lower reservoirs.

Current streak at D2+ severity23 wks
Weeks at D2+ in the last 5 years23 wks
Months in D2+ over the last 30 years31.8%

06How Shelby compares

Scores for nearby North Carolina cities on one line, with the average marked.

Shelby (this city)
91.7 · A
Clemmons
86 · A-
Durham
36.6 · F
Charlotte
36.5 · F
Greensboro
33.5 · F
Raleigh
30.7 · F

dashed line = North Carolina average (43/100)

Shelby scores 91.7/100above the North Carolina average of 43/100. It outscores 10 of 10 nearby cities. Full North Carolina rankings →

Cleveland water quality rankings
Compare all cities in the county — grades, violations, and contaminant data side by side.

07What to do at home

Steps matched to what testing actually found in Shelby's water — not generic advice.

Extra protection

A basic carbon filter still helps

Shelby's water meets federal standards, but a simple carbon filter improves taste and adds a margin of safety against short-term issues.

Compare tested filters →
Know your report

Read your utility's annual report

Every utility must publish a yearly Consumer Confidence Report with its own testing results. It pairs well with the independent data on this page.

How to read a CCR →
Stay informed

Watch for Shelby alerts

This area has a history of flood declarations — after severe weather, watch for boil-water advisories from the utility, and check the live alerts on this page.

All water alerts →

Frequently asked questions

Is Shelby, NC tap water safe to drink?

Shelby's water quality earned a grade of A (91.7/100). The water generally meets EPA standards and is considered safe for consumption. The city ranks #10 out of 400 cities tested in North Carolina.

What contaminants are in Shelby's water?

Lead was measured at 0.0 ppb (90th percentile). No PFAS compounds were detected. 16 violations are on record.

How is Shelby's water quality grade calculated?

The grade is based on four factors: violation history (40%), lead and copper levels (25%), PFAS contamination (25%), and regulatory compliance (10%). The score is also adjusted based on how complete the available data is. See our methodology page for full details.

Do I need a water filter in Shelby?

Based on current data, basic filtration should suffice for additional peace of mind.

Where does Shelby's water come from?

Shelby's water is sourced from Surface water. The city has 1 water system serving approximately 23,577 residents.

What health violations has Shelby's water system had?

Shelby has 2 health-based violations on record. The most recent violation was recorded in July 2020. Health-based violations mean the water exceeded EPA maximum contaminant levels (MCLs) for a regulated substance. 5 violations remain unresolved.

How does Shelby's water compare to other cities?

Shelby ranks #10 out of 400 cities in North Carolina (better than 98% of state cities) and #1509 out of 15382 cities nationally (90th percentile). The grade of A reflects the combined assessment of violation history, lead and copper levels, PFAS contamination, and regulatory compliance.

Share this reportHelp others learn about their water quality
WhatsAppXFacebookLinkedInEmail
About Shelby, NC: Shelby is a city in and the county seat of Cleveland County, North Carolina. It lies near the western edge of the Charlotte-Concord, NC-SC Combined Statistical Area. The population was 21,918 at the 2020 census. Median household income $46,176 · median home value $151,413 · median age 43.4 · 60.5% homeowners · 24.4% college educated. Wikipedia → Service area: 3 ZIP codes across Cleveland.
Show ZIP codes 281502815128152
Sources: EPA SDWIS & ECHO · UCMR 3–5 · Lead & Copper Rule samples · EPA TRI · U.S. Drought Monitor · FEMA declarations. Data last updated Jul 2026. Analysis by the WaterVerge Editorial Team · methodology.