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WaterVerge

Water quality report · updated Jul 2026

Is Palmer, MA Tap Water Safe to Drink?

Graded B — but Copper was detected above EPA limits. Here's what's in the water and how to remove it. What to do ↓

1 contaminant over a legal limit
2.3 ppb lead, 90th percentile · low
13 unresolved violations
5K people served by 5 water systems

PWSID MA1227000 · high data confidence · local government utility

Reviewed by WaterVerge Editorial Team · Last updated July 2026
B 76.4 / 100

#202 of 269Massachusetts cities
How we grade →

01The verdict: is Palmer water safe?

Palmer's drinking water has significant quality concerns based on EPA testing data. With a grade of B (76.4/100), the system has issues across multiple categories. A water filter is recommended for all residents. The city's 5 water systems serve approximately 4,837 residents using surface water (rivers, lakes, or reservoirs).

The concern

Copper is over its legal limit

Measured at 2.10 mg/L against the EPA Action Level of 1.3 mg/L. The ledger below shows how far over — and which filter removes it.

See the measurement ↓
The good news

Lead is well under the limit

90th-percentile lead is 2.3 ppb — beneath the 15 ppb federal action level and under the 5 ppb watch threshold.

See the trend ↓
Keep watching

2 violations in the last five years

Recent compliance history is the best predictor of future problems — the year-by-year record is below.

See the record ↓

Palmer's drinking water received a grade of B (76.4 out of 100), indicating good water quality. The city's 5 water systems serve approximately 4,837 residents using surface water.

Lead levels were measured at 2.3 ppb (90th percentile), well within EPA limits. PFAS testing under UCMR 5 found no detectable forever chemicals. The system has 87 violations on record, including 11 health-based violations. 13 remain unresolved.

Palmer ranks #202 out of 269 cities in Massachusetts for water quality, placing it below average in the state. The city draws from surface water sources, which are more susceptible to seasonal runoff and agricultural contamination, requiring extensive multi-barrier treatment including coagulation, filtration, and disinfection.

How the 76.4/100 breaks down Methodology →
ViolationsHistorical violation record including health-based and monitoring violations.
32.4 / 45C
Lead & CopperLead at 2.3 ppb (90th percentile).
16 / 20B
ContaminantsNo PFAS compounds detected.
16 / 20B
ComplianceMonitoring and reporting compliance with EPA regulations.
8 / 10B
Source RiskWater source: Surface water.
4 / 5B

02What's in Palmer's water

Every contaminant flagged in Palmer, on one shared scale: distance to its own legal limit. The red line is the limit — anything past it is out of compliance, and the closer a bar gets, the less headroom the system has.

2 detections · sorted by % of legal limit
Over the limit Elevated — watch Within limits
0 50% LEGAL LIMIT 150%

Over Limit — EPA Action Level: 1.3 mg/L

Exceeds the EPA action level. Copper leaches from household plumbing — flush taps for 30 seconds before drinking, and consider a certified filter.
Exceeds Limit What to do →
32 contaminants tested under EPA SDWIS, LCR and UCMR programs · 2 detected

Full contaminants report

Contaminant Detected Level EPA Limit Unit Category Status
Lead (90th percentile) 2.3 15 ppb Inorganic Safe
Copper (90th percentile) 2.10 1.3 mg/L Inorganic Over Limit
11Cl-PF3OUdS ND HI µg/L PFAS Not Detected
4:2 FTS ND HI µg/L PFAS Not Detected
6:2 FTS ND HI µg/L PFAS Not Detected
8:2 FTS ND HI µg/L PFAS Not Detected
9Cl-PF3ONS ND HI µg/L PFAS Not Detected
ADONA ND HI µg/L PFAS Not Detected
HFPO-DA ND 0.01 µg/L PFAS Not Detected
lithium ND HI µg/L PFAS Not Detected
NEtFOSAA ND HI µg/L PFAS Not Detected
NFDHA ND HI µg/L PFAS Not Detected
NMeFOSAA ND HI µg/L PFAS Not Detected
PFBA ND HI µg/L PFAS Not Detected
PFBS ND HI µg/L PFAS Not Detected
PFDA ND HI µg/L PFAS Not Detected
PFDoA ND HI µg/L PFAS Not Detected
PFEESA ND HI µg/L PFAS Not Detected
PFHpA ND HI µg/L PFAS Not Detected
PFHpS ND HI µg/L PFAS Not Detected
PFHxA ND HI µg/L PFAS Not Detected
PFHxS ND HI µg/L PFAS Not Detected
PFMBA ND HI µg/L PFAS Not Detected
PFMPA ND HI µg/L PFAS Not Detected
PFNA ND HI µg/L PFAS Not Detected
PFOA ND 0.004 µg/L PFAS Not Detected
PFOS ND 0.004 µg/L PFAS Not Detected
PFPeA ND HI µg/L PFAS Not Detected
PFPeS ND HI µg/L PFAS Not Detected
PFTA ND HI µg/L PFAS Not Detected
PFTrDA ND HI µg/L PFAS Not Detected
PFUnA ND HI µg/L PFAS Not Detected
Data source: EPA SDWIS, UCMR 5, local utility CCR.

03Palmer's ten-year track record

Each box is one year. A green check means no EPA violations; a numbered badge counts that year's violations — red if any were health-based, amber if they were monitoring or paperwork issues. The system has 87 violations on record, including 11 health-based violations. 13 remain unresolved.

6 of the last ten years were clean. The numbered years had EPA violations — red when any were health-based, amber when they were paperwork or missed-testing issues.

2 health-based in 10 yrs 4 monitoring & paperwork 3 still unresolved
UpdateWater quality data updatedLatest EPA compliance and testing data incorporated into Palmer's water quality assessment. Grade: B (76.4/100).
Violation1 drinking water violation recorded1 health-based. Contaminants: Surface Water Treatment Rule.Resolved
Violation1 drinking water violation recorded1 health-based. Contaminants: Surface Water Treatment Rule.Resolved
DisasterHURRICANE LEEFederal disaster declaration (FEMA DR-3599). Hurricane event — may have impacted local water infrastructure.
Violation1 drinking water violation recordedContaminants: Nitrate.Resolved
DisasterHURRICANE SANDYFederal disaster declaration (FEMA DR-3350). Hurricane event — may have impacted local water infrastructure.
Lead, 90th percentileppb · lower is better
05101520EPA action level · 15 ppb1993 — 12 ppb1994 — 13 ppb1995 — 4.6 ppb1996 — 3.7 ppb1997 — 5.2 ppb1998 — 8.8 ppb1999 — 11 ppb2000 — 6 ppb2001 — 3.4 ppb2003 — 6 ppb2004 — 3.4 ppb2005 — 2 ppb2006 — 2.2 ppb2007 — 2.5 ppb2008 — 2.5 ppb2009 — 2.5 ppb2010 — 4.7 ppb2011 — 7.1 ppb2012 — 1 ppb2013 — 4.2 ppb2014 — 3 ppb2015 — 1.1 ppb2016 — 1.7 ppb2017 — 2.1 ppb2018 — 0.33 ppb2019 — 2.3 ppb2020 — 1.1 ppb2021 — 1.2 ppb2022 — 2.3 ppb2023 — 1.6 ppb2024 — 2.1 ppb2025 — 2.5 ppb122.5199320002008201520222025

Down 9.5 ppb since 1993. Latest reading: 2.5 ppb (2025) — 17% of the action level. Sampled at higher-risk homes (90th percentile).

Copper, 90th percentilemg/L · lower is better
00.5011.522.5EPA action level · 1.3 mg/L2013 — 1.7 mg/L2015 — 2.1 mg/L2020 — 2.1 mg/L1.72.1201320152020

Up 0.37 mg/L since 2013. The latest reading (2.1 mg/L, 2020) is over the action level. Sampled at higher-risk homes (90th percentile).

04Where Palmer's water comes from

Palmer's drinking water comes primarily from surface water sources such as rivers, lakes, or reservoirs.

Source

Surface Water

Rivers, lakes, or reservoirs — more exposed to runoff, agriculture, and seasonal swings than groundwater.

Treatment

Local treatment

Multi-barrier treatment: coagulation, sedimentation, filtration, and disinfection to meet EPA standards.

Distribution

5 systems

5 water systems (2 wholesalers), operated under local government ownership.

Delivery

4,837 people

Residents served across Palmer's service area.

Surface water systems require multi-stage treatment including coagulation, sedimentation, filtration, and disinfection to meet EPA Safe Drinking Water Act standards. These sources can be impacted by seasonal changes, stormwater runoff, upstream agriculture, and industrial discharge. The system is operated by local government ownership and serves approximately 4,837 people through 5 water systems.

System namePWSIDPopulationSource
PALMER WATER DISTRICT NO.1 MA1227000 4,789 Surface Water
THREE RIVERS FIRE DISTRICT MA1227003 3,258 Groundwater
THORNDIKE FIRE AND WATER DISTRICT MA1227001 1,435 Purchased Groundwater
BONDSVILLE FIRE AND WATER DISTRICT MA1227002 1,429 Groundwater
BRETON ESTATES MA1227015 48 Groundwater

Water bodies near Palmer

Ware River · river Swift River · river Quaboag River · river

As a surface-water system, these water bodies may directly influence Palmer's drinking water supply.

05Pressure on Palmer's watershed

Outside forces that shape what reaches the treatment plant. None of these is a verdict on the tap by itself — but each adds pressure worth knowing about.

Flood & storm history

Recurring — declared disasters

8 federal disaster declarations on record for Hampden County. Flooding and severe storms can overwhelm treatment plants, cause sewage overflows, and push runoff into supplies.

HURRICANE LEE Sep 2023 · DR-3599
HURRICANE SANDY Oct 2012 · DR-3350
TROPICAL STORM IRENE Sep 2011 · DR-4028

Drought

D1 — moderate drought

Hampden County is in D1 (moderate drought) per the U.S. Drought Monitor (week of Jul 2026). Drought can raise disinfection-byproduct levels and taste/odor issues as utilities draw from lower reservoirs.

Months in D2+ over the last 30 years7.7%

06How Palmer compares

Scores for nearby Massachusetts cities on one line, with the average marked.

Beverly
87.5 · A-
Springfield
82.9 · B+
Cambridge
81 · B+
Worcester
78.9 · B
Boston
76.8 · B
Palmer (this city)
76.4 · B

dashed line = Massachusetts average (81/100)

Palmer scores 76.4/100on par with the Massachusetts average of 81/100. It outscores 1 of 10 nearby cities. Full Massachusetts rankings →

Hampden water quality rankings
Compare all cities in the county — grades, violations, and contaminant data side by side.

07What to do at home

Steps matched to what testing actually found in Palmer's water — not generic advice.

Because of copper

Filter drinking & cooking water

NSF-certified water filter. Copper exceeds the EPA action level of 1.3 mg/L

Compare tested filters →
Know your report

Read your utility's annual report

Every utility must publish a yearly Consumer Confidence Report with its own testing results. It pairs well with the independent data on this page.

How to read a CCR →
Stay informed

Watch for Palmer alerts

This area has a history of flood declarations — after severe weather, watch for boil-water advisories from the utility, and check the live alerts on this page.

All water alerts →

Frequently asked questions

Is Palmer, MA tap water safe to drink?

Palmer's water quality earned a grade of B (76.4/100). Some concerns have been identified. Consider a water filter for an extra layer of protection. The city ranks #202 out of 269 cities tested in Massachusetts.

What contaminants are in Palmer's water?

Lead was measured at 2.3 ppb (90th percentile). No PFAS compounds were detected. 87 violations are on record.

How is Palmer's water quality grade calculated?

The grade is based on four factors: violation history (40%), lead and copper levels (25%), PFAS contamination (25%), and regulatory compliance (10%). The score is also adjusted based on how complete the available data is. See our methodology page for full details.

Do I need a water filter in Palmer?

Based on current data, basic filtration should suffice for additional peace of mind.

Where does Palmer's water come from?

Palmer's water is sourced from Surface water. The city has 5 water systems serving approximately 4,837 residents.

What health violations has Palmer's water system had?

Palmer has 11 health-based violations on record. The most recent violation was recorded in January 2025. Health-based violations mean the water exceeded EPA maximum contaminant levels (MCLs) for a regulated substance. 13 violations remain unresolved.

How does Palmer's water compare to other cities?

Palmer ranks #202 out of 269 cities in Massachusetts (better than 25% of state cities) and #9198 out of 15382 cities nationally (40th percentile). The grade of B reflects the combined assessment of violation history, lead and copper levels, PFAS contamination, and regulatory compliance.

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About Palmer, MA: Palmer is a city in Hampden County, Massachusetts, United States. With a population was 12,448 at the 2020 census, Palmer is the least populous city in the Commonwealth. It is part of the Springfield, Massachusetts Metropolitan Statistical Area. Palmer adopted a home rule charter in 2004 with a council-manager form of government. Palmer is one of thirteen Massachusetts municipalities that have city forms of government but retain "The town of" in their official names. Median household income $73,568 · median home value $227,455 · median age 47 · 71.1% homeowners · 24.5% college educated. Wikipedia → Service area: 4 ZIP codes across Hampden.
Show ZIP codes 01009010690107901080
Sources: EPA SDWIS & ECHO · UCMR 3–5 · Lead & Copper Rule samples · EPA TRI · U.S. Drought Monitor · FEMA declarations. Data last updated Jul 2026. Analysis by the WaterVerge Editorial Team · methodology.